Mambo and PJ Wheelihan’s, two full-service restaurant groups with 40+ locations combined, added a new delivery channel with no reporting in place to track it. They couldn’t see how it was performing, staff to its demand, or measure its effect on the rest of the business.
Both groups turned to Franchise Data Solutions. FDS stood up the new delivery provider as a data source in less than a week and folded it into their existing reports, giving each group real-time visibility built around how they actually operate.
For the first time, Mambo and PJW had live reporting on the new channel. They could staff to demand, catch performance issues as they happened, and see exactly what the channel was contributing to overall sales, turning a blind spot into a source of data-driven decisions.
FDS provides robust analytics that have helped multi-location businesses achieve remarkable results: on average, 5 new openings per year, a 6% increase in profitability, and 15+ hours saved weekly.